Desktop Managed Services To Enhance Productivity
Rather than make the costly investment in staff and infrastructure, companies are turning to an IT Support partner to free them from the burden of technical support so they can focus on their core business issues.
We have U.S.-based technical support teams that are trained to resolve your issues quickly and efficiently. Teams are organized by customer, so they become experts in your environment.
Incidents are resolved by our remote services team or an onsite visit by one of our experienced engineers.
With desktop-managed services, ensure that desktop applications are secure and accessible so that your employees are efficient from anywhere.
Project Based Offerings Include
- Asset/Warranty Management
- Remote agents to access machines from anywhere
- Endpoint security
- Proactive monitoring and management
- Scalability as your business grows
- Availability: 30 min response / 2 hr SLA
IT Support Consulting
Engineers can scope out your environment and recommend solutions that address any issues that you’ve had in the past, and mitigate them in the future.
Whether that be hardware/software upgrades, maintenance, or just planning for the next 12 months.
Consulting occurs on an as needed basis, so we can be there as little or as much as you require.
Have you ever lost track of time and forgot to renew support on a machine? Or what about forgetting how long you’ve had that machine in the first place?
By leveraging our asset management, you receive real time reporting that details when the machine was purchased, if it has support on it, when it becomes ‘end of life’, and gain an understanding of how it’s being utilized.
You’ll no longer be bombarded with an estimate of how much you have to spend on new equipment because you’ll already have a plan in place.
Day-To-Day Help Desk
Our goal is to ensure that we’re only there when you need us, and that you need us as little as possible.
From fixing printing issues to troubleshooting hardware/software issues, you’ll have policies in place so maintenance occurs without you even realizing it.
Today’s environment often doesn’t even require a physical presence onsite, engineers can remotely address most needs and you can get back to work within minutes!
Endpoint security protection helps you stop evolving attacks, simplify endpoint security and meet compliance requirements.
Organizations must secure physical and virtual endpoint devices and the data on them, while still satisfying end-user requirements to embrace computing trends like bring-your-own-device (BYOD), sharing data in public cloud services, and workforce mobility.
Which Offering Works Best For You?
Deploy technology and support that’s ready for future business demands.
Professional IT Services
Professional services with a focus on providing you with expert talent to augment your team.
Take a consultative approach to IT and enhance employee productivity.
Solutions Tailored For Your Needs
Managed IT Services and Support will help take the pressure off of your team so that you can focus on your core business.
If you’re struggling to keep up with IT demands, VirtuIT specializes in the cost-effective management, maintenance and protection of your critical IT infrastructure.
Solutions are built to be as little or as much involved as you desire; We’re not looking to replace your technical team!
From the sales staff to the technical team, VirtuIT understands what it takes to run an optimal environment. With the ability to receive quotes that are not only competitive but effective in the problem we’re trying to solve is essential to our success. VirtuIT’s support services and technical team have been an asset to our day-to-day operations.
– Marc Gelefsky @ Collagen Matrix